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1. What types of rooms are available in the OSA and what is the difference between room types?
Oritel Service Apartments has four categories of room: 1 Bedroom with living room, 2 Bedrooms with living room, 3 Bedroom duplex apartment with living room and 4 Bedrooms duplex apartments with living room. Duplex rooms are located on the ground floor. 1BH & 2BH are located on the 2nd to 8th Floor. The rooms are equipped with upgraded amenities like tea & coffee kettle, refrigerator, microwave & washing machine.
2. What is the size of your rooms & describe each room type please.
One Bedroom Apartments : 50.
Oritel's one bedroom apartments are the closest you can get to home away from home. Enjoy our spacious room of 400- 500 sq feet which is more than enough for the business traveller or couple. Furnished with taste and equipped with a fully functional kitchenette and all the amenities you would need for a comfortable stay, Oritel's one bedroom apartments meets everybody's individual needs.

Two Bedroom Apartments :
Oritel's two bedroom apartments are perfect for all of the typical family needs. Coming with an area of 800-900 sq feet; our two bed apartments provide plenty of room for family life to proceed as normal and are the best solution for the travelling family.

Three Bedroom Apartments :
Oritel's duplex three bedroom apartments have a huge space of 900-1200 sq feet spread over two floors. Each apartment can accommodate 6 people or 3 families together. It provides a unique concept of privacy with togetherness.

Four Bedroom apartments:
We have 1 tastefully furnished duplex four bedroom apartment ideal for large families, business groups or marriage parties, student groups.
3. Do you charge rate as per person or per room?
The rates charged are per room although the cost may differ slightly for single, double and triple occupancy.
4. Does my room reservation require any guarantee?
Kindly provide credit card details as guarantee in case of direct booking.
5. How do I cancel my OSA reservation without a charge?
In case of reservation cancellation, you would need to inform us at least 72hrs before check in or No Show charges will be applicable. Click here for Privacy Policy
6. How many people can stay in one room?
1BH can accommodate a maximum of three people. Please note that the third bed will be a Mattress.
7. Do you offer discounts for a group booking?
We do offer separate rates, for details of group booking, please contact the Sales Department.
8. Do you have all A/C rooms?
All bedrooms are fully air-conditioned.
9. Do you have a pet policy?
Pets are not allowed in OSA premises and rooms.
10. What are the standard check-in and check-out times of OSA?
The standard check-in time is 12:00 hrs and check-out is at 12:00 hrs.
11. Is it possible to check-in earlier?
It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.
12. Do you provide a service for late check-out?
Late check-out till14.00 hrs is possible, depending on availability, but may incur an extra cost.
13. Are king-size beds available in the rooms?
Yes, we have king-sized beds in some of the rooms, this can be requested during reservation or check-in.
14. What television channels are available in the rooms?
We have all channels in the rooms, all rooms are connected to Set top Boxes.
15. Is safety deposit locker available at OSA?
There is a safe in every guest room. There are also safety boxes available at the Front desk. They are available free of charge.
16. Is email service available at the OSA?
Guests are able to send and receive email at the Business Centre. Also there is a chargeable WiFi service covering the entire site.
17. Normally what is included in your tariff rate?
Morning Buffet Breakfast is included in Tariff.
18. Is it your Wi- Fi inclusive of your room rate?
No, Wi-Fi is chargeable on hourly basis.
19. What are the add on services that you have in oritel?
Arrangement of local transportation, doctor on call,. Airport transfers & wireless internet, fax and xerox are add on chargeable facilities.
1. What facilities are available for children?
We have the poolside garden, swimming pool, and indoor games [ table tennis, carrom and chess ] for children.
2. Are baby cots available for the rooms?
Baby cots are available on request.
1. Where is breakfast served and at what times?
We serve Buffet Breakfast in restaurant on ground floor from 07:00-10:30 hrs.
2. Do you have 24-hour room service?
 Yes, we do. However at night a limited but more than sufficient menu is served.
1. How much parking space is available?
The parking lot can accommodate up to 40 cars..
2. Do you have special facilities and services available for the disabled guests?
 Yes, we do cater for all our able and disabled guests equally. Wheelchair is available on request. All floors and restaurants are also accessible by a wheelchair.
3. Can the OSA reconfirm my ongoing flight and make arrangement for domestic and international flights?
 Yes, the Front Office staff will be pleased to assist with your travel arrangements.
4. Is a doctor available at the OSA?
 We have a doctor on call 24 hours.
5. How far is the nearest hospital to the OSA?
 The nearest hospital is the Hiranandani Hospital about 1 km away from the OSA. It takes around 5 minutes by taxi. There are also other hospitals in our vicinity such as the Paramount Hospital and Powai hospital.
6. Where is the nearest bank or currency exchange?
Currency can be exchange in UV exchanged , 5 minutes from Oritel Service Apartment. ICICI Bank is located a 5 minute walk away.
7. Can baggage be stored at the OSA while I travel to another location in India?
Oritel guests can use the storage facility at free of charge if they spend at least one night at us.
8. Is there any availability of office space on rental at the OSA?
Yes, for details you need to speak to management.
1. Are there any shopping malls near the OSA and if so, where are they?
Yes there are a lot of shopping complexes and malls nearby like the Hiranandani shopping complex and Asia's Biggest Mall, R-City. Distance from the OSA - 2 kms.
2. Are you close to the theatres/entertainment venues?
 Yes, Fame Adlabs in Huma is 3 km away & BigCinema in RCity is 2 km away.
3. What are the local tourist attractions?
 Powai Gardens, Powai Lake
4. What is the best way to see the city of mumbai?
 You can hire a taxi for one day or else book the bus ticket for Mumbai darshan.
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